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care@realtouchfinance.com +91 78100 24623 Khivraj Complex I , Nandanam, Chennai - 600035
OUR PURPOSE

Vision & Mission

Guided by a clear vision and driven by a strong mission to transform financial services and empower communities across India.

OUR VISION

To Be India's Most Trusted Financial Partner

We envision a future where Real Touch Finance stands as the most trusted and innovative financial services provider in India, recognized for our commitment to customer satisfaction.

Innovation Leader

Pioneering cutting-edge financial technology solutions that simplify and enhance customer experience

Customer-First Approach

Building lasting relationships through transparent, fair, and personalized financial solutions

Sustainable Growth

Creating value for all stakeholders while contributing positively to society and the environment

Vision
Mission
Mission Driven
OUR MISSION

Empowering Dreams Through Accessible Finance

Our mission is to provide accessible, affordable, and innovative financial solutions that empower individuals and businesses to achieve their aspirations while maintaining the highest standards of integrity and service excellence.

  • Financial Inclusion: Making quality financial services accessible to underserved and rural communities
  • Customer Empowerment: Educating and guiding customers to make informed financial decisions
  • Operational Excellence: Delivering efficient, hassle-free services with quick turnaround times
CORE VALUES

The Principles That Guide Us

Our core values define who we are and how we serve our customers

Integrity

Upholding the highest ethical standards in all our dealings

Customer Centricity

Putting customer needs at the heart of everything we do

Innovation

Embracing change and continuously improving our services

Transparency

Maintaining openness and clarity in all communications

Excellence

Striving for the highest quality in service delivery

Trust

Building lasting relationships through reliability and consistency

OUR PLEDGE

Our Commitment to You

The promises we make and keep to our customers, employees, and stakeholders

01

Customer Protection

Safeguarding your interests with transparent terms and ethical practices

02

Timely Service

Delivering quick approvals and disbursements without unnecessary delays

03

Dedicated Support

Providing responsive assistance throughout your financial journey

04

Fair Pricing

Offering competitive rates with no hidden charges or surprises

05

Secure Processes

Ensuring data privacy and secure transactions through robust compliance and technology standards.

06

Transparent Communication

Keeping you informed at every step with clear updates and honest guidance.

STRATEGIC DIRECTION

Our Strategic Goals for 2025-2030

Ambitious targets driving our journey towards excellence

Market Expansion

Establish presence in 20+ locations across India, reaching tier-2 and tier-3 cities with comprehensive financial services.

Digital Transformation

Achieve 80% digital adoption with seamless mobile and web platforms for all customer touchpoints and transactions.

Financial Growth

Grow assets under management to ₹500 crores while maintaining asset quality and healthy financial ratios.

Financial Literacy

Educate 1 Lakh individuals on financial planning and responsible borrowing through community programs and digital content.

Sustainability

Implement eco-friendly practices and support green financing initiatives to contribute to environmental sustainability.

Join Us on Our Journey

Be a part of our vision to transform financial services in India. Whether as a customer, partner, or team member, grow with us.

Get in Touch Join Our Team