/* ===== HERO SECTION ===== */
.contact-hero {
  position: relative;
  background: linear-gradient(135deg, #0d214f 0%, #0067da 100%);
  padding: 0 0;
  overflow: hidden;
  min-height: 500px;
  display: flex;
  align-items: center;
  justify-content: center;
}

.contact-hero-overlay {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background: url('../assets/images/contact/contact-bg.jpg') center/cover no-repeat;
  opacity: 0.15;
  z-index: 1;
}

.contact-bg-shape {
  position: absolute;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.05);
  z-index: 1;
}

.contact-bg-shape.shape-1 {
  width: 400px;
  height: 400px;
  top: -100px;
  right: 10%;
  animation: float 6s ease-in-out infinite;
}

.contact-bg-shape.shape-2 {
  width: 300px;
  height: 300px;
  bottom: -50px;
  left: 5%;
  animation: float 8s ease-in-out infinite;
}

@keyframes float {

  0%,
  100% {
    transform: translateY(0);
  }

  50% {
    transform: translateY(-20px);
  }
}

.contact-hero-content {
  position: relative;
  z-index: 2;
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 20px;
  text-align: center;
}

.contact-hero-left h1 {
  font-family: "Poppins", Arial, sans-serif;
  font-size: 48px;
  font-weight: 700;
  color: #fff;
  margin-bottom: 20px;
  line-height: 1.15;
}

.contact-hero-left p {
  font-size: 20px;
  color: rgba(255, 255, 255, 0.9);
  margin: 0;
  line-height: 1.8;
  max-width: 700px;
  margin: 0 auto;
}

/* ===== BADGE ===== */
.contact-badge {
  display: inline-block;
  background: linear-gradient(135deg, #29b9ed, #2563eb);
  color: #fff;
  font-size: 0.75rem;
  font-weight: 600;
  padding: 8px 20px;
  border-radius: 50px;
  text-transform: uppercase;
  letter-spacing: 1.5px;
  margin-bottom: 15px;
  font-family: 'Poppins', sans-serif;
}

/* ===== CONTACT INFO CARDS ===== */
.contact-info {
  padding: 80px 0;
  background: #f8f9fa;
}

.contact-info-wrapper {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 20px;
}

.contact-info-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
  gap: 30px;
}

.contact-info-card {
  background: #fff;
  padding: 40px 30px;
  border-radius: 16px;
  text-align: center;
  border: 2px solid transparent;
  transition: all 0.3s ease;
  position: relative;
  overflow: hidden;
}

.contact-info-card::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 4px;
  background: linear-gradient(90deg, #0067da, #0d214f);
  transform: scaleX(0);
  transition: transform 0.3s ease;
}

.contact-info-card:hover::before {
  transform: scaleX(1);
}

.contact-info-card:hover {
  transform: translateY(-10px);
  box-shadow: 0 15px 40px rgba(0, 103, 218, 0.15);
  border-color: #0067da;
}

.contact-info-icon {
  width: 70px;
  height: 70px;
  background: linear-gradient(135deg, #0067da, #0d214f);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 25px;
  font-size: 28px;
  color: #fff;
}

.contact-info-card h3 {
  font-size: 22px;
  color: #0f172a;
  margin-bottom: 10px;
  font-weight: 700;
}

.contact-info-card p {
  font-size: 14px;
  color: #64748b;
  margin-bottom: 15px;
}

.contact-info-link {
  display: block;
  color: #0067da;
  font-weight: 600;
  font-size: 15px;
  margin-bottom: 8px;
  text-decoration: none;
  transition: all 0.3s ease;
}

.contact-info-link:hover {
  color: #0d214f;
  transform: translateX(5px);
}

/* ===== CONTACT FORM SECTION ===== */
.contact-form-section {
  padding: 80px 0;
  background: #fff;
}

.contact-form-wrapper {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 20px;
}

.contact-form-container {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 60px;
  align-items: start;
}

.contact-form-left h2 {
  font-size: 40px;
  color: #0f172a;
  margin: 15px 0 20px;
  font-weight: 700;
}

.contact-form-left p {
  font-size: 16px;
  color: #475569;
  margin-bottom: 35px;
  line-height: 1.8;
}

.contact-form {
  background: #f8faff;
  padding: 40px 68px 40px 40px;
  border-radius: 16px;
  border: 2px solid #e2e8f0;
}

.contact-form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 70px;
  margin-bottom: 20px;
}

.contact-form-group {
  margin-bottom: 20px;
  width: 95%;
}

.contact-form-group label {
  display: block;
  font-size: 14px;
  font-weight: 600;
  color: #0f172a;
  margin-bottom: 8px;
}

.contact-form-group input,
.contact-form-group select,
.contact-form-group textarea {
  width: 100%;
  padding: 14px 18px;
  border: 2px solid #e2e8f0;
  border-radius: 10px;
  font-size: 15px;
  font-family: 'Poppins', sans-serif;
  transition: all 0.3s ease;
  background: #fff;
}

.contact-form-group input:focus,
.contact-form-group select:focus,
.contact-form-group textarea:focus {
  outline: none;
  border-color: #0067da;
  box-shadow: 0 0 0 3px rgba(0, 103, 218, 0.1);
}

.contact-form-group textarea {
  resize: vertical;
  min-height: 120px;
}

#subject {
  width: 117%;
}

.contact-submit-btn {
  width: 50%;
  background: linear-gradient(135deg, #0067da, #0d214f);
  color: #fff;
  padding: 16px 40px;
  border: none;
  border-radius: 50px;
  font-size: 16px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.3s ease;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  font-family: 'Poppins', sans-serif;
}

.contact-submit-btn:hover {
  transform: translateY(-3px);
  box-shadow: 0 12px 30px rgba(0, 103, 218, 0.3);
}

/* ===== FORM RIGHT SIDE ===== */
.contact-image-box {
  background: #f8faff;
  border-radius: 16px;
  overflow: hidden;
  margin-bottom: 30px;
  border: 2px solid #e2e8f0;
}

.contact-image-box img {
  width: 100%;
  height: auto;
  display: block;
}

.contact-social {
  background: linear-gradient(135deg, #0d214f, #0067da);
  padding: 40px;
  border-radius: 16px;
  text-align: center;
  color: #fff;
}

.contact-social h3 {
  font-size: 24px;
  font-weight: 700;
  margin-bottom: 10px;
}

.contact-social p {
  font-size: 15px;
  color: rgba(255, 255, 255, 0.9);
  margin-bottom: 25px;
}

.contact-social-links {
  display: flex;
  justify-content: center;
  gap: 15px;
}

.contact-social-btn {
  width: 50px;
  height: 50px;
  background: rgba(255, 255, 255, 0.15);
  border: 2px solid rgba(255, 255, 255, 0.3);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  color: #fff;
  font-size: 20px;
  transition: all 0.3s ease;
  text-decoration: none;
  backdrop-filter: blur(10px);
}

.contact-social-btn:hover {
  background: rgba(255, 255, 255, 0.25);
  transform: translateY(-5px);
}

/* ===== BRANCH LOCATIONS ===== */
.contact-branches {
  padding: 80px 0;
  background: #f8f9fa;
}

.contact-branches-wrapper {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 20px;
}

.contact-section-title {
  text-align: center;
  margin-bottom: 60px;
}

.contact-section-title h2 {
  font-size: 40px;
  color: #0f172a;
  margin-bottom: 15px;
  font-weight: 700;
}

.contact-section-title p {
  font-size: 18px;
  color: #475569;
  line-height: 1.8;
}

.contact-branches-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
  gap: 30px;
}

.contact-branch-card {
  background: #fff;
  padding: 35px 30px;
  border-radius: 16px;
  border: 2px solid #e2e8f0;
  text-align: center;
  transition: all 0.3s ease;
}

.contact-branch-card:hover {
  border-color: #0067da;
  transform: translateY(-10px);
  box-shadow: 0 15px 40px rgba(0, 103, 218, 0.15);
}

.contact-branch-icon {
  width: 60px;
  height: 60px;
  background: linear-gradient(135deg, #0067da, #0d214f);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 20px;
  font-size: 24px;
  color: #fff;
}

.contact-branch-card h3 {
  font-size: 20px;
  color: #0f172a;
  font-weight: 700;
  margin-bottom: 20px;
}

.contact-branch-address,
.contact-branch-phone {
  font-size: 14px;
  color: #475569;
  line-height: 1.8;
  margin-bottom: 15px;
}

.contact-branch-address i,
.contact-branch-phone i {
  color: #0067da;
  margin-right: 8px;
}

.contact-branch-btn {
  display: inline-block;
  background: transparent;
  color: #0067da;
  border: 2px solid #0067da;
  padding: 10px 24px;
  border-radius: 25px;
  font-size: 14px;
  font-weight: 600;
  text-decoration: none;
  transition: all 0.3s ease;
  margin-top: 10px;
}

.contact-branch-btn:hover {
  background: #0067da;
  color: #fff;
  transform: scale(1.05);
}

/* ===== MAP SECTION ===== */
.contact-map {
  background: #fff;
}

.contact-map-container {
  max-width: 100%;
  height: 450px;
}

.contact-map-container iframe {
  width: 100%;
  height: 100%;
  border: 0;
  filter: grayscale(20%);
}

/* ===== RESPONSIVE ===== */
@media (max-width: 968px) {
  .contact-form-container {
    grid-template-columns: 1fr;
    gap: 40px;
  }

  .contact-form-right {
    order: -1;
  }
}

@media (max-width: 768px) {
  .contact-hero-left h1 {
    font-size: 36px;
  }

  .contact-form-left h2,
  .contact-section-title h2 {
    font-size: 32px;
  }

  .contact-message-header {
    text-align: center;
  }

  .contact-form-row {
    grid-template-columns: 1fr;
    gap: 0;
  }

  .contact-form {
    padding: 30px 25px;
  }

  .contact-info-grid {
    grid-template-columns: 1fr;
  }

  .contact-branches-grid {
    grid-template-columns: 1fr;
  }

  .contact-map-container {
    height: 350px;
  }

  #subject {
    width: 100%;
  }

  .contact-submit-btn {
    width: 100%;
  }
}

/* ===== ESCALATION MATRIX SECTION ===== */
.escalation-matrix {
  padding: 80px 0;
  background: #fff;
}

.escalation-wrapper {
  max-width: 1000px;
  margin: 0 auto;
  padding: 0 20px;
}

.escalation-header {
  text-align: center;
  margin-bottom: 60px;
}

.escalation-header h2 {
  font-size: 40px;
  color: #0f172a;
  margin: 15px 0 20px;
  font-weight: 700;
}

.escalation-header p {
  font-size: 16px;
  color: #475569;
  line-height: 1.8;
  max-width: 700px;
  margin: 0 auto;
}

.escalation-flowchart {
  position: relative;
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 30px;
}

.escalation-level {
  animation: fadeInUp 0.6s ease-out forwards;
  opacity: 0;
}

.escalation-level[data-level="1"] {
  animation-delay: 0.1s;
}

.escalation-level[data-level="2"] {
  animation-delay: 0.2s;
}

.escalation-level[data-level="3"] {
  animation-delay: 0.3s;
}

.escalation-level[data-level="4"] {
  animation-delay: 0.4s;
}

@keyframes fadeInUp {
  from {
    opacity: 0;
    transform: translateY(30px);
  }

  to {
    opacity: 1;
    transform: translateY(0);
  }
}

.escalation-card {
  background: linear-gradient(135deg, #f8faff 0%, #ffffff 100%);
  border: 2px solid #e2e8f0;
  border-radius: 20px;
  padding: 35px 40px;
  position: relative;
  transition: all 0.4s ease;
  box-shadow: 0 4px 15px rgba(0, 0, 0, 0.05);
  height: 85%;
}

.escalation-card:hover {
  border-color: #0067da;
  transform: translateY(-5px);
  box-shadow: 0 15px 40px rgba(0, 103, 218, 0.15);
}

.escalation-card.final-level {
  background: linear-gradient(135deg, #0d214f 0%, #0067da 100%);
  border-color: #0067da;
}

.escalation-card.final-level h3,
.escalation-card.final-level .escalation-tat span {
  color: #fff;
}

.escalation-card.final-level .escalation-tat i,
.escalation-card.final-level .escalation-contact-item i {
  color: rgba(255, 255, 255, 0.9);
}

.escalation-card.final-level .escalation-contact-item a {
  color: #fff;
}

.escalation-level-badge {
  position: absolute;
  top: -15px;
  left: 40px;
  background: linear-gradient(135deg, #0067da, #0d214f);
  color: #fff;
  padding: 8px 24px;
  border-radius: 50px;
  font-size: 14px;
  font-weight: 700;
  letter-spacing: 0.5px;
  box-shadow: 0 4px 15px rgba(0, 103, 218, 0.3);
}

.escalation-icon {
  width: 80px;
  height: 80px;
  background: linear-gradient(135deg, #0067da, #0d214f);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 25px;
  font-size: 36px;
  color: #fff;
  box-shadow: 0 8px 20px rgba(0, 103, 218, 0.2);
  transition: all 0.3s ease;
}

.escalation-card:hover .escalation-icon {
  transform: scale(1.1) rotate(5deg);
}

.escalation-card.final-level .escalation-icon {
  background: rgba(255, 255, 255, 0.2);
  backdrop-filter: blur(10px);
  border: 2px solid rgba(255, 255, 255, 0.3);
}

.escalation-card h3 {
  font-size: 24px;
  color: #0f172a;
  font-weight: 700;
  margin-bottom: 20px;
  text-align: center;
}

.escalation-tat {
  background: rgba(0, 103, 218, 0.08);
  border-left: 4px solid #0067da;
  padding: 15px 20px;
  border-radius: 10px;
  margin-bottom: 25px;
  display: flex;
  align-items: center;
  gap: 15px;
}

.escalation-card.final-level .escalation-tat {
  background: rgba(255, 255, 255, 0.15);
  border-left-color: #fff;
  backdrop-filter: blur(10px);
}

.escalation-tat i {
  font-size: 24px;
  color: #0067da;
  flex-shrink: 0;
}

.escalation-tat span {
  font-size: 15px;
  color: #0f172a;
  font-weight: 600;
  line-height: 1.6;
}

.escalation-contacts {
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.escalation-contact-item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 15px;
  background: #fff;
  border-radius: 10px;
  transition: all 0.3s ease;
  border: 1px solid #e2e8f0;
}

.escalation-card.final-level .escalation-contact-item {
  background: rgba(255, 255, 255, 0.1);
  border-color: rgba(255, 255, 255, 0.2);
  backdrop-filter: blur(10px);
}

.escalation-contact-item:hover {
  background: #f8faff;
  transform: translateX(5px);
  border-color: #0067da;
}

.escalation-card.final-level .escalation-contact-item:hover {
  background: rgba(255, 255, 255, 0.2);
}

.escalation-contact-item i {
  font-size: 16px;
  color: #0067da;
  flex-shrink: 0;
}

.escalation-contact-item a {
  color: #0067da;
  text-decoration: none;
  font-size: 14px;
  font-weight: 500;
  transition: all 0.3s ease;
  word-break: break-all;
}

.escalation-contact-item a:hover {
  color: #0d214f;
}

.escalation-arrow {
  display: none;
}

.escalation-note {
  background: linear-gradient(135deg, #fff5e6 0%, #ffe9cc 100%);
  border-left: 4px solid #ff9800;
  padding: 20px 25px;
  border-radius: 12px;
  margin-top: 40px;
  display: flex;
  align-items: flex-start;
  gap: 15px;
}

.escalation-note i {
  font-size: 24px;
  color: #ff9800;
  flex-shrink: 0;
  margin-top: 2px;
}

.escalation-note p {
  font-size: 14px;
  color: #0f172a;
  line-height: 1.8;
  margin: 0;
}

.escalation-note strong {
  color: #ff9800;
  font-weight: 700;
}

/* Escalation Matrix Responsive */
@media (max-width: 768px) {
  .escalation-flowchart {
    grid-template-columns: 1fr;
  }

  .escalation-header h2 {
    font-size: 32px;
  }

  .escalation-card {
    padding: 25px 20px;
    height: auto;
  }

  .escalation-level-badge {
    left: 20px;
    font-size: 12px;
    padding: 6px 18px;
  }

  .escalation-icon {
    width: 60px;
    height: 60px;
    font-size: 28px;
  }

  .escalation-card h3 {
    font-size: 20px;
  }

  .escalation-tat {
    flex-direction: column;
    text-align: center;
  }

  .escalation-contact-item {
    flex-direction: column;
    text-align: center;
  }

  .escalation-note {
    flex-direction: column;
    text-align: center;
  }
}